Cookie Policy | Gemilang Labs

1. What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work more efficiently and to provide information to the website owner.

Cookies cannot run programmes or install software on your device. They simply store small amounts of information — for example, whether you have accepted our cookie notice, or your language preference.

Some cookies are deleted when you close your browser (session cookies). Others remain on your device for a set period (persistent cookies) or until you delete them.

2. Cookies We Use

Essential Cookies Always Active

These cookies are necessary for the website to function. They enable core features such as security, navigation, and session management. You cannot opt out of these cookies.

Duration: Session (deleted when browser closes)

Examples: Cookie consent storage, security tokens, session state

Analytics Cookies Optional

These cookies help us understand how visitors interact with our website. The information is aggregated and anonymous — it tells us which pages are visited most often and where visitors come from.

Duration: Up to 24 months

Examples: Page views, session duration, traffic source (via Google Analytics)

Marketing Cookies Optional

These cookies are used to show you relevant content and measure the effectiveness of any marketing activity. They may be set by us or by third-party advertising partners.

Duration: Up to 90 days

Examples: Conversion tracking, ad reach measurement (Facebook Pixel, Google Ads)

Preference Cookies Optional

These cookies remember choices you make to give you a more personalised experience. They help the site remember settings such as your language or region.

Duration: Up to 12 months

Examples: Language preference, display settings

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third-party services we may use include:

Google Analytics

Website traffic analysis

Meta (Facebook)

Conversion tracking

Microsoft (Bing)

Advertising measurement

Each of these services has its own privacy and cookie policy. We encourage you to review them if you would like more detail.

4. Cookie Duration

Session Cookies

These exist only for the duration of your browsing session. They are deleted automatically when you close your browser. They enable basic navigation and security functions.

Persistent Cookies

These remain on your device for a set period — between 90 days and 24 months depending on their purpose — or until you delete them. They are used for analytics, marketing measurement, and preference storage.

5. Your Cookie Preferences

Use the controls below to manage your preferences. Essential cookies cannot be disabled as they are required for the site to function.

Essential Cookies

Required for the site to work correctly

Analytics Cookies

Help us understand how the site is used

Marketing Cookies

Used for advertising measurement

Preference Cookies

Remember your display and language settings

6. Managing Cookies in Your Browser

Most browsers allow you to manage cookies through their settings. Here is a guide for common browsers. Note that disabling certain cookies may affect how parts of this website work.

Google Chrome

1. Open Chrome and select the three-dot menu (⋮) in the top right.

2. Go to Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred option, or select See all site data and permissions to manage individual sites.

4. To delete existing cookies, go to Delete browsing data and check Cookies and other site data.

Mozilla Firefox

1. Open Firefox and click the menu (☰) in the top right.

2. Go to Settings → Privacy & Security.

3. Under Enhanced Tracking Protection, choose your protection level.

4. To manage or delete individual cookies, scroll to Cookies and Site Data and click Manage Data.

Apple Safari

1. Open Safari and go to Safari → Settings (or Preferences on macOS).

2. Click the Privacy tab.

3. Under Cookies and website data, select your preference.

4. Click Manage Website Data to view and remove data from specific sites.

Microsoft Edge

1. Open Edge and click the three-dot menu (⋯) in the top right.

2. Go to Settings → Cookies and site permissions → Cookies and site data.

3. Toggle options to allow or block third-party cookies.

4. Select See all cookies and site data to remove individual cookies.

Mobile browsers: Cookie settings are usually found under the browser's Settings → Privacy menu. The exact steps vary by device and browser version.

7. Your Rights and Control

Right to Withdraw Consent

You may change your cookie preferences at any time using the controls in Section 5 above. Withdrawing consent applies from the point of withdrawal and does not affect what happened before.

Right to Access Information

You can ask us at any time what personal data we hold about you, including data collected via cookies. Our Privacy Policy sets out your full data rights under the Personal Data Protection Act 2010 (Malaysia).

Effect of Disabling Cookies

Disabling optional cookies will not prevent you from accessing our programmes. Disabling essential cookies, however, may affect basic navigation and security functions. We recommend leaving essential cookies enabled for the best experience.

Contact Us

If you have a question about how we use cookies, please write to [email protected]. We will respond within 10 working days.

How We Use Cookies